Privacy

Contact and responsibility

IT'S HER Agency is a division of L’Ermitage Group. For privacy enquiries, contact office@itsher-agency.com. The operator’s confirmed legal details will be listed in the Impressum.

Enquiries and appointments

When you contact us, your name, email address, message and any requested appointment details are used to respond to your enquiry and discuss your project. Appointment requests open your email application with the details you entered. They are not automatically submitted or confirmed by this website.

Where applicable under the GDPR, processing necessary to respond to a pre-contractual request is based on Article 6(1)(b). Other correspondence may be processed on the basis of legitimate interests under Article 6(1)(f). Please do not include sensitive personal information in your message.

Website services

The website uses externally hosted Google Fonts. Your browser may contact Google to retrieve these fonts and transmit technical information, including your IP address. Hosting can also involve processing technical request data needed to serve and protect the website. The provider details, legal bases, any international transfers and retention periods must be confirmed in the final notice.

Your rights

Where the GDPR applies, you may request access, correction, deletion, restriction of processing or data portability, subject to the applicable conditions. You may object to processing based on legitimate interests and withdraw consent where processing relies on it. You also have the right to lodge a complaint with a competent data protection authority.

Retention

Personal data should be retained only for the purpose for which it was collected and for any applicable legal retention obligations. Specific retention periods and the responsible operator must be confirmed for the final policy.